Abstract: The paper explores the potential to stimulate more socially sustainable practices in the professional field of user experience design. We argue that the endeavour is mandated by political trends towards the regulation of “deceptive patterns”, rooted in a more general concern with manipulating algorithms, the user interfaces that mediate them and their consequences on the well-being of citizens and their effects on democratic processes. We argue that the project requires challenge of the status quo – i.e. current design frameworks models to “hook” users, that lack some key concepts to help digital professionals confront their practices to comply with societal demands. We strive to incorporate these concerns in a synthesized model directed at stimulating socially sustainable change, for use in design workshops tailored to industry professionals. We
acknowledge the paradox and the inherent contradictions in the project and discuss them in the conclusion.

Balslev, Jesper, Steen Carlsen, and Peter Tolstrup. “Do Make Me Think – Towards an Integrated Model for Sustainable UX Design.,” 2024. DTRS14 conference proceedings.